ORION –
Making Managing Scanning, Diagnostics, Calibrations & Programming Easy!

ORION is our cloud-based geo-redundant diagnostic management system.
ORION allows simple, streamlined interaction for shops to view all their data in one easy-to-use application.

Scanning Requests

Complete and comprehensive scanning capabilities throughout the entire process from receiving the vehicle into your shop to once repairs have been completed to certify repairs. The scanning capabilities include:

Scan Reports

Once our technician has completed the scan they will quickly contact you regarding the scan results. Our technician will then complete and publish the report including recommendations. The report is now ready for immediate download and the vehicle can move into DA (Damage Analysis).

This streamlined process should help make the integration into your business smooth and effortless.

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Invoices

We understand each shop’s process is different and the invoices are the most important part of how you get reimbursed. Some shop’s process is to have one invoice for all scans and other shops need to have separate invoices for each scan. We’ve got that covered with our intuitive, adaptable billing system. Our invoices, just like our scan reports, are available for download immediately from ORION once published. At any time, the shop can sort any invoice by RO#, year, make, model, or VIN # making it that much easier.

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VIN Decoder

ORION has a built-in VIN decoder to automatically populate vehicle specifics such as year, make, model & transmission type on some vehicles. This will help ensure the information being entered is accurate. If unable to decode the VIN, ORION allows for the manual entering of the information.

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Mobile Ready

With ORION you can enter the vehicles into the system as a repair at any time prior to a service request. Since ORION is a responsively-designed application, it gives your technicians easy access to submit a scan request when at the vehicle, allowing for smooth integration into your process.

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User Management

We are continually advancing ORION to fit your needs in the shop. Our most recent enhancements to ORION include:

  • Ability to add and delete users
  • Able to configure who receives scan reports, invoices, or both
  • Skills-based routing dispatching system – This means that the scans get to the Brand Specialist Technician who is experienced with that vehicle.
  • Itemized pricing – All work performed is itemized on the invoice, similar to what you would get from a dealership.
  • Management System Integrations – We are continuing to expand our integrations to help make your workflow faster and smother by connecting your shop management systems with ORION.

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CCC Secure Share™ Integration

We now have a CCC ONE integration with ORION. By using this feature with CCC Secure Share™ you will reduce time in your scanning workflow and increase productivity. With our integrations you get:

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