ORION
AirPro’s Cloud Based Diagnostic Management System
All Your Data in One Easy-to-Use Application. ORION offers incredibly powerful tools designed to give you a competitive edge.
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Have Questions?
If you have questions about how our revolutionary ORION Cloud-Based Diagnostic Management System can help you, please get in touch with AirPro today!
ORION Cloud Based Diagnostic Management FAQs
ADAS stands for “advanced driver assistance systems” with its architecture consisting of sensors and cameras among other technologies. Each plays a role in detecting objects, alerting drivers to potential hazards, and otherwise helping to assist in safe driving.
The ADAS software collects information from the sensors in the system’s architecture, and then validates the data. This is what allows the vehicle’s technology to “understand” the immediate surroundings and prepare the vehicle to react to an anticipated situation.
ORION, meanwhile, is AirPro Diagnostics’ cutting-edge, cloud-based diagnostic management system. It serves as your tool to request services and a repository for your reports and invoices.
ORION, our cloud-based diagnostic management system, serves as the backbone of AirPro, enabling us to deliver all our services efficiently. Using our advanced diagnostic software, repair shops can effortlessly request personalized assistance and receive a response within ten minutes. In fact, our year-to-date average response time is even faster: just one minute and twenty-seven seconds.
With ORION, you’ll benefit from highly accurate scanning performed by skilled professionals. You can also request calibrations and utilize our automotive reprogramming tools to deliver exceptional in-house services. These capabilities help repair shops unlock new revenue streams and boost profitability.
Additionally, ORION provides access to downloadable reports with clear, actionable information. Report delivery seamlessly integrates with your shop’s workflows, helping you complete service cycles more quickly, meet customer expectations, and foster long-term loyalty.
As an AirPro Diagnostics customer, your hardware and ORION software are updated at no charge—automatically.
Scanning Requests
- Quick Pre Scanning
- Detailed Inspection Scans
- Diagnostic Scans
- Repair Completion Scanning
- Follow-Up Scans
Scan Reports
Once our technician has completed the scan they will quickly contact you regarding the scan results. Our technician will then complete and publish the report including recommendations. The report is now ready for immediate download and the vehicle can move into DA (Damage Analysis).
This streamlined process should help make the integration into your business smooth and effortless.
Invoices
We understand each shop’s process is different and the invoices are the most important part of how you get reimbursed. Some shop’s process is to have one invoice for all scans and other shops need to have separate invoices for each scan.
We’ve got that covered with our intuitive, adaptable billing system. Our invoices, just like our scan reports, are available for download immediately from ORION once published.
At any time, the shop can sort any invoice by RO#, year, make, model, or VIN # making it that much easier.
VIN Decoder
ORION has a built-in VIN decoder to automatically populate vehicle specifics such as year, make, model & transmission type on some vehicles.
This will help ensure the information being entered is accurate. If unable to decode the VIN, ORION allows for the manual entering of the information.
Mobile Ready
With ORION you can enter the vehicles into the system as a repair at any time prior to a service request.
Since ORION is a responsively-designed application, it gives your technicians easy access to submit a scan request when at the vehicle, allowing for smooth integration into your process.
User Management
We are continually advancing ORION to fit your needs in the shop. Our most recent enhancements to ORION include:
- Ability to add and delete users
- Able to configure who receives scan reports, invoices, or both
- Skills-based routing dispatching system – This means that the scans get to the Brand Specialist Technician who is experienced with that vehicle.
- Itemized pricing – All work performed is itemized on the invoice, similar to what you would get from a dealership.
- Management System Integrations – We are continuing to expand our integrations to help make your workflow faster and smother by connecting your shop management systems with ORION.
CCC Secure Share™ Integration
We now have a CCC ONE integration with ORION. By using this feature with CCC Secure Share™ you will reduce time in your scanning workflow and increase productivity. With our integrations you get:
- Quick Set-Up – Connect your CCC ONE account in less than one minute.
- Automatic Repair Creation – CCC ONE will automatically create repairs in ORION See connection procedures below.
