Auggie | Auggie Air Coverage

The AirPro device delivers when modern shops need it most.

The AirPro device is more than a scan tool. It’s a complete diagnostic partner that connects your business with industry-leading technology, cloud-managed insight, and US-Based Brand Specialist expertise to bring confidence and clarity to every job.

Designed for today’s shop environment.

Complexity in scanning, diagnostics, ADAS calibration, and programming is higher than ever. AirPro answers with industry-leading device technology to bring clarity and confidence to every job. Key Benefits: The AirPro device runs a full pre-scan across every ADAS-relevant module, captures every active and stored fault code, and supports brand-authenticated tooling, including the security gateway authentication that late-model Stellantis, Mercedes-Benz, BMW, and other vehicles require before any meaningful diagnostic work can begin. Documentation is automatically generated and available the moment a scan is completed.
  • Maximizes shop throughput
  • Expands in-house capabilities
  • Improves repair accuracy
  • Reduces liability and rework
  • Enhances customer trust and retention
  • Supplies fully compliant documentation
  • US-based Brand Specialists available
  • Services 98% of all vehicles on the road
  • Supports Security gateway authentication

Whether you’re handling complex diagnostics or sophisticated ADAS calibrations, the AirPro device gives your team the technology and confidence to deliver results.

The US-based Brand Specialist on the call.

US-based Brand Specialists are available. This is the difference between the AirPro device and a generic scan tool. A generic tool reads codes and leaves the technician to interpret them on their own. The AirPro device remotely connects a US-based Brand Specialist with the on-site technician, who is on the line from error code to repair plan confirmation and documentation. No script. No call tree. No transfer to a supervisor. AirPro commits to responding within 10 minutes of every assist request, with the majority attended to within 90 seconds.

98%

of all vehicles on the road covered

90 seconds

average response time for Assist Request

DRP

audit-ready documentation aligned to OEM Position Statements

AirPro Diagnostics & Calibration Device

The AirPro device is always up-to-date

The device is yours for the duration of your AirPro subscription. Hardware updates and software releases push automatically, with no per-update fees and no risk of an out-of-date tool sitting on your bench. Your shop stays current on the coverage AirPro supports without a separate purchase cycle, a trade-in, or a tool that ages out from under you.

OEM-licensed software is available on request. The AirPro Device’s standard scan path uses brand-authenticated, best-in-class third-party, multi-brand, or aftermarket tooling, and any shop can request OEM-licensed access for the exact brand and model when the work calls for it. The choice depends on the vehicle, the procedure, and the documentation standard your shop or insurer requires. Your AirPro Representative helps you choose the right level of access for the work you do.

Documentation that holds up.

Every diagnostic run on the AirPro Device generates documentation that conforms to the brand-specific OEM position statement. The file includes timestamped scan results, the vehicle’s fault codes at intake, the procedural steps the Brand Specialist and technician followed, and, after the repair, the confirmation that the vehicle is verified to OEM operating spec with all active fault codes resolved.

ORION is AirPro’s operating system, the connection between the AirPro Device in your bay and the US-based Brand Specialist on the call. The scan, the codes, the assist, and the documentation move together in one place. Every file is built to pass DRP audits for State Farm, Allstate, GEICO, Progressive, USAA, and other major DRP programs. 

Designed for the shop you operate, at the scale you handle.

The same AirPro Device, the same US-based Brand Specialist support, and the same insurance documentation flow to every shop on the platform, scaled to the throughput each one demands.

  • The single-shop independent running low monthly volume. A handful of ADAS-relevant repairs a month gets the same device, the same coverage, the same US-based Brand Specialist on the line, and the same insurance documentation as the highest-volume operator on the platform.
  • The high-volume single-shop operator. The same device at production speed, with documentation built to pass the DRP audits your shop meets through its insurer programs and Brand Specialist capacity sized to the throughput your bay demands.
  • The small MSO running two to three locations. Centralized ORION documentation across every shop, consistent Brand Specialist coverage on every assist, and one set of procedures so every location operates to the same standard.
  • The large MSO running dozens to hundreds of locations. Fleet-wide documentation and DRP audit reporting across every shop in the network, a dedicated AirPro Representative coordinating across the network, and US-based Brand Specialist capacity sized to support every bay at once.


An AirPro Representative will walk you through a plan that fits your business’s volume, and the AirPro Device is included with your subscription.

Frequently Asked Questions

What is the AirPro Diagnostic & Calibration Device?

The AirPro Diagnostic & Calibration Device is the device that connects to the vehicle in your bay and brings AirPro’s diagnostic depth to the work. It runs a full pre-scan across every ADAS-relevant module, captures every active and stored fault code, and connects your technician to a US-based Brand Specialist in one click. Documentation is generated against the OEM position statement and lands in ORION, AirPro’s operating system, the moment the scan completes.

No. AirPro is a remote diagnostic services provider. The vehicle stays in your bay, and the AirPro Device connects to it on your side. A US-based Brand Specialist joins to run the diagnostic with your team. AirPro’s US-based Brand Specialists never have physical access to the vehicle; your shop’s technician executes the physical work with the documentation already in hand.

Augmented reality replaces the legacy physical target setup that historically demanded 250 square feet of floor space, controlled lighting, and a level-floor calibration bay.

The device is included with your AirPro subscription. Hardware updates and software releases push automatically, with no per-update fees and no risk of an out-of-date tool sitting on your bench. Your AirPro Representative walks through which plan fits the volume you run.

AirPro commits to responding within 10 minutes of every assist request, and a majority of requests are attended to within 90 seconds. When your technician clicks for an assist, the US-based Brand Specialist who joins is the one with in-depth experience on that brand. There is no overseas hand-off, no call-tree, and no script.

Yes. Many late-model vehicles from Stellantis, Mercedes-Benz, BMW, and other OEMs require authenticated security gateway access before any meaningful diagnostic, scan clear, or module work can happen. AirPro’s US-based Brand Specialists run diagnostics with brand-authenticated tooling on every vehicle that requires it. Generic OBD scan tools and unauthenticated platforms cannot perform this work. AirPro can. (Specific brand coverage details available on request from your AirPro Representative.)

Yes. AirPro services cover the full range of powertrains on the road: internal combustion, hybrid, plug-in hybrid, and battery electric. Our US-based Brand Specialists have in-depth experience on the EV-native OEMs your shop is increasingly likely to see, including the proprietary ADAS implementations those brands build their vehicles around.

OEM-licensed software is available on request. The standard scan path uses brand-authenticated, best-in-class third-party, multi-brand, or aftermarket tooling, and any shop can request OEM-licensed access for the exact brand and model when the work calls for it. Your AirPro Representative helps you choose the right level of access for the work you do.

AirPro services cover 98% of all vehicles on the road across domestic, European, and Asian brands, and the full range of ADAS systems your shop sees, including forward-facing cameras, radar, blind-spot detection, lane-keep assist, automatic emergency braking, parking-assist, and the SRS modules that interact with them. Our US-based Brand Specialists are organized by brand, so the specialist on the line is the one with in-depth experience on the brand in your bay.

AirPro does not have direct relationships or agreements with insurance companies. We support all our customers in meeting their DRP compliance and documentation requirements, and our customers usually participate in DRP programs including State Farm, Allstate, GEICO, Progressive, and USAA.

Every scan generates documentation captured against the brand-specific OEM position statement. Pre-scan reports list every active and stored fault code at intake. After the repair, the documentation confirms the vehicle is verified to OEM operating spec with all active fault codes resolved. Every file is built to pass DRP audits for State Farm, Allstate, GEICO, Progressive, USAA, and other major DRP programs.

A generic OBD scan tool reads codes and leaves your technician to interpret them alone, and it cannot complete work on the many late-model vehicles that require security gateway authentication. The AirPro Device puts the device in your bay and a US-based Brand Specialist with in-depth experience on the brand on the call, with brand-authenticated tooling, full insurance documentation generated automatically, and the depth to take a job from error code to confirmed repair plan.

Be the one-stop shop your customers are looking for

Meet with an AirPro rep to find the best solution for your business today. Become the standout amongst your competitors.