AirPro Diagnostics Partners.
AirPro Diagnostics is the industry-leading, US-based ADAS diagnostic and calibration partner for ADAS-relevant repair work.
The work that shows up in the bay every day is the visible part of what AirPro does. The relationships behind that work are what keep it good. This page is about the second part.
AirPro is a remote diagnostic services provider. The vehicle stays in the customer’s bay, and the diagnostic depth and documentation come from a US-based Brand Specialist on the line. Every assist runs through that relationship. The wider partner ecosystem around AirPro is what keeps the service credible across 98% of all vehicles on the road, across internal combustion, hybrid, plug-in hybrid, and battery electric powertrains, including the proprietary ADAS implementations EV-native OEMs build their vehicles around.
How AirPro thinks about partnership
AirPro partners selectively. The relationships that earn a place in this network share three traits.
They raise the quality of the work delivered in the bay. AirPro’s US-based Brand Specialists run every assist on brand-authenticated, best-in-class third-party tooling, with brand-authenticated security gateway access for the late-model vehicles that require it. AirPro makes OEM-licensed software access available to any shop that requests it. The relationships behind that tooling ecosystem are selected for technical depth on the brands they cover, not for breadth of marketing reach.
They meet shops where the work already lives. The documentation AirPro generates against the OEM position statement has to land in the systems shops, MSO operations teams, and insurance carriers already use to manage repairs. The integrations and platform relationships AirPro maintains exist to make that pass-through clean. Documentation is built to align with the DRP audit requirements of State Farm, Allstate, GEICO, Progressive, USAA, and other major DRP programs.
They keep AirPro accountable to the standards the industry sets. The bodies that publish ADAS calibration standards, training curricula, and repair procedures move faster than any internal team can on its own. AirPro maintains active relationships with the associations and training organizations that set the standards for ADAS-relevant repair work, so the service delivered through the AirPro Representative and the Brand Specialist reflects the current state of the discipline.
What a connection to AirPro touches
A partner platform connecting to AirPro is connecting to a service organization, not a software endpoint. Every integration touches a Brand Specialist on every assist. AirPro commits to responding within 10 minutes of every assist request, and a majority of requests are attended to within 90 seconds.
The same service runs whether the connection is coming from a single-shop independent running low monthly volume, a high-volume single-shop operator, a small MSO running two to three locations, or a large MSO running dozens to hundreds of locations. Same coverage. Same Brand Specialist support. Same insurance documentation. Higher-volume operators and MSOs additionally pick up DRP audit alignment as a default, not an add-on.
That means anything connected to AirPro is connected to industry-leading technical depth and full insurance documentation, delivered by US-based Brand Specialist technicians with in-depth experience on the brands they work on. Not an overseas call center. Not a self-scan tool without backup.
The relationships behind every assist
Every scan, every diagnostic, every calibration, and every module programming session AirPro delivers is the product of work that happens inside the bay and work that happens outside it. The Brand Specialist on the call is the visible part. The platforms, software relationships, tooling depth, and industry standards behind that Brand Specialist are the parts shops never see. Both have to be right.
AirPro is the trusted partner for both standard repair work and the vehicles that do not fit a standard repair path. The network behind AirPro is how the service stays that way.