No Shop? No Problem.
How Astro Auto Glass Grew Revenue with Mobile Calibrations Using AUGGIE
Industry: Auto Glass Replacement
Location: New Jersey
Previous Services: Mobile Windshield Replacement
New Offering: ADAS Calibration using AirPro’s AUGGIE
Interviewee: Rick, Owner of Astro Auto Glass
Date: Glass Week, July 2025
Background
Astro Auto Glass has long been a trusted name in mobile windshield replacements across New Jersey. Until recently, they didn’t offer ADAS calibration services. With no shop and no prior experience, adding calibrations seemed out of reach, until Rick discovered AirPro’s AUGGIE tool.
The Opportunity
As more vehicles rolled off the line equipped with ADAS, Rick recognized a shift. Customers were asking for complete, safe service, and local dealerships were open to outsourcing calibrations. According to Rick:
“We didn’t offer a calibration service… but once we started doing it, we found our dealers didn’t want to do the calibrations anymore. So they asked us to do them.”
Astro Auto Glass went from watching an opportunity pass them by to becoming the go-to provider.
Why AUGGIE Was the Right Fit
Without a shop or level surface, traditional calibration equipment wasn’t an option. Rick recalled the challenges:
“We had limited space in the parking lots that we were working in. No level surfaces to work on. And customers that wanted them done correctly… they were skeptical of doing it outside.”
AUGGIE solved these issues by making accurate calibrations possible in virtually any location. Its portable design gives mobile glass teams the freedom to work where the vehicle is while still meeting the highest standards for safety and accuracy.
Getting Started: Support That Made a Difference
Rick and his team had no prior calibration experience, but that wasn’t a barrier with AirPro. He highlighted the value of hands-on training and remote support:
“We didn’t have to know a lot about calibrations. Your salesman came out and taught us how to use the system. Your service team backs and supports that.”
He also called out the impact of real-time access to AirPro’s Brand Specialists:
“We do the self-calibrated calibrations and they work out fantastic… we are able to phone in and tie in with one of your technicians. That changes the game.”
Business Impact at a Glance
Since implementing AUGGIE, Astro Auto Glass has transformed the way it serves customers. What started as a gap in service became a profitable new offering that strengthened their reputation in the market. The ability to perform calibrations anywhere opened the door to new dealership partnerships, faster job turnaround, and a smoother overall workflow.
Rick says the change has been clear:
“It really has improved the workflow, efficiency, and profitability. Our customers are happy with it… and we’re adding a lot of new customers because we offer a service that allows the customers to be safe.”
Today, calibrations have become a regular part of Astro Auto Glass’s work, driving steady growth and giving the business a stronger position in the market.
Advice to Other Shops
Rick’s recommendation is straightforward: if you’re a mobile glass provider looking to grow, don’t overlook calibrations.
“I tell everybody… this system offers so much. You don’t need the space. You’re sure the customer is safe when you’re done. You’re doing it the right way.”
For shops still on the fence, he adds, “If we can do it with no shop and no prior experience, anyone can. The support is there, the process is simple, and the payoff is worth it.”
If you’re ready to expand your services, reach more customers, and keep every job in-house, now’s the time to see what AUGGIE can do for your business.
Ready to explore the possibilities of mobile calibrations? Visit: https://airprodiagnostics.com/adas-diagnostics-for-auto-glass-center/ for more information.