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Explore frequently answered questions below. If you still have questions for any of our AirPro products, please don't hesitate to reach out today.

Remote Scanning, Diagnostics, ADAS Calibration & Programming Services FAQs

What makes the AirPro diagnostic scanner system so effective?
Our cutting-edge technology is always kept up to date, so you never need to worry about an obsolete or outdated tool, part of our Evergreen Warranty for our valued customers at no additional cost. And here’s a key differentiator with us, when you use AirPro, you have brand specialist technicians at your fingertips who are ready to provide expert service and support. Time is one of your shop’s most valuable resources, so we don’t waste yours with long wait times. Instead, within ten minutes of requesting service, we’ll be connected and working on your vehicle. Whether you’re conducting a pre-scan on a car prior to repairs, post-repair scans when repairs are complete, ADAS calibration services —or anywhere in between—you’ll have rapid direct access to the most reliable vehicle diagnostic scanner software available along with highly trained brand specialist support. Your shop will benefit in multiple ways, you can:
  • catch any additional repair issues to include in a comprehensive repair plan/estimate for your customers
  • reduce cycle time, which will allow you to satisfy customers while expanding your repair capacity
  • Improve quality control, further enhancing your shop’s reputation
  • provide the ultimate in:
    • vehicle safety before cars go back on the road
    • quality as you repair to manufacturer’s specifications
    • customer satisfaction
To discuss our leading auto diagnostics & ADAS Calibrations tools, please contact us online or call 904-717-1711.

The recalibration process focuses on the camera-based sensors in a vehicle that sense and gather data to forward to the car’s advanced driver assistance systems (ADAS). In newer vehicles, the sensors are at their optimal factory settings in precise positioning. Over time, sensor positioning can shift—whether that’s because of fender benders or windshield replacement– many instances require a recalibration. And, in a collision with structural damage, the 4-wheel alignment must be corrected which then necessitates a Forward-Facing Camera (FFC) recalibration.

When these sensors are just slightly off, they can cause significant problems with maneuverability and driver safety—with more serious misalignment causing even bigger problems. ADAS FFC calibration involves realignment that returns the vehicle to original specifications.

Performing ADAS Calibrations today just got much simpler with AirPro’s Auggie DTS (Digital Targeting System)Auggie DTS replaces physical targets with digitized, miniaturized targets presented to the FFC in a theater-like environment for portable, quick, and accurate FFC calibrations. The Auggie now works with any scan tool that has calibration capabilities.

With AirPro tools and brand specialists, you can seamlessly add ADAS calibrations into your shop workflow. Benefits include the following:

  • managing radar, FFC, 360 camera, blind spot ADAS calibrations in-house.
  • expanding your service offerings
  • speeding up the repair process
  • adding a new revenue stream
  • contributing to your bottom line
  • removing space constraints

Experts agree that AUGGIE DTS is a genuine game changer, allowing shops to correctly calibrate cars and get them safely back on the road as quickly as possible, without sending calibrations out or calling a mobile vendor. AirPro efficiently provides what you need for radar, blind spot, and forward-facing camera calibrations in one package. Plus, you’ll receive clear procedures for your team—whether they’re new on the job or already experienced—that remove the guesswork.

To discuss how our world-class ADAS calibration technology can enhance your shop, please contact us online or call 904-717-1711.

Our OEM programming capabilities allow you to bring this revenue producer in-house and provide you with rapid access to highly skilled brand specialist technicians. Because of the service and support, you’ll receive from professionals who are experienced in exactly the make and model vehicle you’re repairing, you’ll decrease cycle time in your shop with fewer people touching the car, getting it safely out on the road more quickly.

It’s incredible to see how much vehicle computers have advanced. Before the late 1990s, these systems didn’t exist. Today, a high-end vehicle can have 100 to 150 million lines of computer code in its operations. Contrast that to the number of lines of code in an F-25 jet fighter—about 25 million—and it’s clear to see the complexities involved in automobile programming are changing daily and it’s not a reasonable expectation for shops to understand all these complexities by make and model.

When you use our technology, combined with the expertise of professionals available to you, you’ve got a comprehensive solution right at hand. We have experts to guide, service, and support your shop for each of the thirty-plus vehicle manufacturers that build hundreds of models. So, no matter which of the uniquely complex computer networks and driver assistance technologies are used in the vehicle you’re repairing, we’re here for you.

AirPro provides a complete solution, which includes diagnostic scanningADAS calibration, and automobile programming technology along with highly experienced brand specialists available to guide, service, and support your in-house team. We continually innovate our offers to improve client productivity and increase their profitability while limiting risk and liability. Our top priority is driver safety, which is why we only align ourselves with approved vehicle manufacturers and like-minded organizations and vendors. In our quest for perfection, we never compromise—not on excellence, safety, or integrity.

Auto Diagnostics FAQs

What Is a Remote Diagnostics Connection?

Remote vehicle diagnostics involve technologies that permit you to access and diagnose a vehicle from a distance (“remotely”). This allows an expert who isn’t on site to access the vehicle with the auto diagnostics tool delivering scanning results to a specialized application. Plenty of benefits exist for remote diagnostics in automotive repair shops, including the ability to leverage the expertise of brand specialists off site and to streamline workflows.

With AirPro Diagnostics’ advanced solution, the technology is directly connected to the car that you’re diagnosing. In other words, the technology itself is “local,” which is best practices for some of today’s vehicle manufacturers. Then, the application is remotely operated by our brand specialists on our expert team.

AirPro offers the only local auto diagnostics tool, which allows you to meet even the most stringent manufacturer requirements while leveraging the power of remote expertise. The result: a real game changer for auto repair shops like yours as you provide highly accurate and reliable automotive diagnosis.

As ADAS (advanced driver assistance systems) continue to become more sophisticated to maximize safety on the road, vehicle diagnostics are becoming increasingly more complex—and the forward movement in ADAS isn’t likely to slow down. More than forty vehicle manufacturers are designing hundreds of models with each one incorporating ADAS in unique ways, which adds to the intricacies involved in diagnostics in automotive shops.

Not that long ago, having the ability to look up an error code and make the recommended repaIrs was cutting-edge procedure. Car mechanics today, though, will increasingly need to rely upon expert support. It just isn’t possible for a typical shop to have all the brand expertise needed to repair a broad range of ADAS technologies.

At AirPro, we take a powerfully unique approach. First, we use the “local” approach preferred or required by today’s car manufacturers by having our vehicle diagnostic technology directly attached to the vehicle. Then, brand specialists remotely operate our proprietary auto diagnostic tool and compile results in an easy to download report.

First, when you use our comprehensive solution, you benefit from our diagnostic scanner in technology that also encompasses the ability to calibrate and program the vehicles in your shop. So, our tool includes today’s most advanced automotive diagnosis technology and much more with each step intricately connected.

Plus AirPro provides the only technology that’s directly connected to the vehicle during diagnosis. Known as the “local” approach, some vehicle manufacturers require this now and others may well shift to this as a best practice soon.

Our technology is then remotely operated by brand specialists, experts that scan and diagnose the vehicle and include recommendations in a downloadable report that dovetails with repair shop workflows. This maximizes service accuracy from start to finish with brand specialists remotely alongside you at each step. As a bonus, this minimizes the chances of pathogens coming into your facility.

ADAS Calibration FAQs

How is ADAS calibration done with your technology?

We leverage OEM licensed software and multi-brand diagnostic applications to provide today’s most advanced ADAS calibration solution. AirPro is the only car calibration technology that’s “local”—meaning, resident and directly connected to the vehicle being repaired. The local approach benefits all vehicles and is required today by some manufacturers.

With AirPro’s ADAS calibration tool, you can benefit from the best of both worlds: you’ll have local technology that’s remotely operated by brand specialists with in-depth knowledge about the vehicle you’re repairing. Because our remote professionals are operating the car calibration tool for you, there’s no need to send software across the internet, and you don’t have to use an application that’s located somewhere else.

Because of our approach, you can repair vehicles without needing to have an on-site specialist or sending the vehicle out to a third party. As vehicle manufacturers each create their own unique ADAS technologies, it can be nearly impossible to have experts on site for each of the vehicles that are brought to your site for repairs—and, with AirPro, you don’t need to.

Our technology is a true game changer, and you can take on the most complex calibrations, remotely guided by brand specialists.

With an ADAS-equipped vehicle, the answer is yes. When a windshield is replaced, forward-facing cameras are moved and will no longer operate correctly and crash avoidance radar systems won’t work appropriately. So, after the windshield is replaced, it’s crucial to use windshield calibration techniques to make sure that the car will operate safely again.

It may be surprising to see how many systems are impacted by a windshield replacement. They can include adaptive cruise control, lane departure warnings, collision avoidance braking, and more. Specifics of what needs to be done during a windshield calibration can vary, of course, depending upon the vehicle’s year, make, and model, and whether static or dynamic system issues must be addressed.

This term can be used in a couple of different ways. First, it could refer to the car calibration systems in a particular make, model, and year. Each manufacturer can include different ADAS equipment in the vehicles they produce and they can vary among models, ranging from simpler systems in more basic models and more advanced ones in luxury vehicles. Examples of ADAS can include automatic emergency braking systems, blind spot detection, parking assistance technology and more, and each of these contains uniquely designed sensors and cameras: in other words, ADAS equipment.

The term “ADAS equipment” can also refer to ADAS calibration equipment used by auto shops as part of their repairs process. AirPro’s directly connected ADAS calibration tool, one that’s remotely operated by brand specialist technicians, is a first-in-class type of ADAS calibration equipment. To discuss how this technology can benefit your auto repair shop, please contact us online today or call us at (904) 717-1711. We’re ready and willing to help!

ORION Cloud Based Diagnostic Management FAQs

What is ADAS architecture and what is ADAS software?

ADAS stands for “advanced driver assistance systems” with its architecture consisting of sensors and cameras among other technologies. Each plays a role in detecting objects, alerting drivers to potential hazards, and otherwise helping to assist in safe driving.

The ADAS software collects information from the sensors in the system’s architecture, and then validates the data. This is what allows the vehicle’s technology to “understand” the immediate surroundings and prepare the vehicle to react to an anticipated situation.

ORION, meanwhile, is AirPro Diagnostics’ cutting-edge, cloud-based diagnostic management system. It serves as an scan tool software from pre-scans to follow up ones and everything in between.

ORION, our cloud-based diagnostic management system, the place from which we deliver all of our services. Through our management software, repair shops can seamlessly make requests for personalized assistance—and then receive a response within ten minutes. In fact, our year to date response time is much faster: one minute and twenty-seven seconds.

You’ll benefit from highly accurate scanning by uniquely skilled professionals. Then, you can benefit from high quality ADAS software for calibration—as well as the ability to use our automotive reprogramming software to provide the ultimate in service, in-house. This allows your repair shop to add new revenue streams for a healthy bottom line.

With ORION, your shop can receive downloadable reports with clear and targeted information. Report delivery dovetails with your shop’s unique workflows. Your shop can provide service in shorter time cycles, delivering on your promises to customers and strengthening their loyalty.

As an AirPro Diagnostics customer, your hardware and ORION software are updated at no charge—automatically. So, you can proceed with confidence, knowing that your scan tool software is never obsolete.

Your repair shop can handle the entire spectrum of scanning and diagnostics. You can start with a pre-repair scan with the AirPro Device and ORION to verify current conditions. If embedded systems in the vehicle aren’t optimal, then you’ll receive fault codes to guide your repair team through the next steps. During this inspection scan stage, the ADAS software identifies most of the necessary calibrations: from OSC to park assist, steering angle, and much more. As needed, your repair shop can receive expanded services from AirPro. Our proprietary scan tool software also allows your team to run completion scans to ensure that all issues are addressed.

Please contact us online to ask questions and find out how to start benefiting from our unique ADAS software. Or you can call us at (904) 717-8327. As an AirPro client, you can count on our commitment to improving and innovating our services to boost your productivity and profitability while reducing your risk and limiting liability. Guaranteed.

ADAS Camera Calibration FAQs

What is ADAS calibration and do all cars have this now?

When a repair facility calibrates a vehicle’s ADAS, they are precisely realigning sensors to optimal positioning. This is crucial so that the vehicle’s advanced driver assistance system (ADAS) can forward the appropriate information for safe operation. A recent survey predicts that, by 2023, about one in two cars on the road will have ADAS systems. Because more than thirty manufacturers are building hundreds of models, this means that a wide variety of ADAS systems will need expert recalibration in shops just like yours.

Auggie specifically engineered to deliver accurate and repeatable precision calibrations in any environment with the most calibration-capable scan tools on the market, this revolutionary solution is completely wireless and easy to set up. Auggie DTS is fully mobile, usable indoors and outdoors, simplifying calibrations. Because the process can be completed in a fraction of the time it once did and you’ll be keeping calibrations in-house, your shop will instantly be more productive and profitable.

When your repair shop leverages the power of Auggie, you’re using the latest in technology. This calibration solution officially debuted in September 2021 at the Texas Auto Body Trade Show. Since then, it’s gained significant attention from auto repair and auto glass businesses. The feedback we’re getting demonstrates how shop owners appreciate not having to address the many challenges associated with older technologies: needing to have considerable space with a level floor, lighting requirements, vehicle fuel level, payload issues, and other environmental concerns.

Before we released this game-changing technology, AirPro conducted in-depth research and exhaustive testing, We needed to be certain that Auggie results were accurate. We’ll never stop innovating, either. AirPro Diagnostics continues to enhance our products to improve your productivity, increase your profitability, and limit your shop’s risk and liability.

As the trusted leader in the industry, we improve upon our products and services on an ongoing basis to continue to help you increase your repair facility’s productivity and profitability. Never satisfied with yesterday’s successes, we focus on reducing risk and shop liability as we support you in enhancing safety and customer satisfaction.

In our quest for perfection, we maintain the highest of standards, including in our partnerships and vendor alignments. Each step we take plays a role in the ongoing viability of our calibration solutions and we promise to never compromise. Not on excellence. Not on integrity. This is our guarantee today, tomorrow, and for the future.

At AirPro Diagnostics, we’ve built our reputation by protecting yours—and we’ll continue to do exactly that.

Before we released this game-changing technology, AirPro conducted in-depth research and exhaustive testing, We needed to be certain that Auggie results were accurate. We’ll never stop innovating, either. AirPro Diagnostics continues to enhance our products to improve your productivity, increase your profitability, and limit your shop’s risk and liability.

We leverage OEM licensed software and multi-brand diagnostic applications to provide today’s most advanced ADAS calibration solution. AirPro is the only car calibration technology that’s “local”—meaning, resident and directly connected to the vehicle being repaired. The local approach benefits all vehicles and is required today by some manufacturers.

With AirPro’s ADAS calibration tool, you can benefit from the best of both worlds: you’ll have local technology that’s remotely operated by brand specialists with in-depth knowledge about the vehicle you’re repairing. Because our remote professionals are operating the car calibration tool for you, there’s no need to send software across the internet, and you don’t have to use an application that’s located somewhere else.

Because of our approach, you can repair vehicles without needing to have an on-site specialist or sending the vehicle out to a third party. As vehicle manufacturers each create their own unique ADAS technologies, it can be nearly impossible to have experts on site for each of the vehicles that are brought to your site for repairs—and, with AirPro, you don’t need to.

Our technology is a true game changer, and you can take on the most complex calibrations, remotely guided by brand specialists.

This term can be used in a couple of different ways. First, it could refer to the car calibration systems in a particular make, model, and year. Each manufacturer can include different ADAS equipment in the vehicles they produce and they can vary among models, ranging from simpler systems in more basic models and more advanced ones in luxury vehicles. Examples of ADAS can include automatic emergency braking systems, blind spot detection, parking assistance technology and more, and each of these contains uniquely designed sensors and cameras: in other words, ADAS equipment.

The term “ADAS equipment” can also refer to ADAS calibration equipment used by auto shops as part of their repairs process. AirPro’s directly connected ADAS calibration tool, one that’s remotely operated by brand specialist technicians, is a first-in-class type of ADAS calibration equipment. To discuss how this technology can benefit your auto repair shop, please contact us online today or call us at (904) 717-1711. We’re ready and willing to help!

With an ADAS-equipped vehicle, the answer is yes. When a windshield is replaced, forward-facing cameras are moved and will no longer operate correctly and crash avoidance radar systems won’t work appropriately. So, after the windshield is replaced, it’s crucial to use windshield calibration techniques to make sure that the car will operate safely again.

It may be surprising to see how many systems are impacted by a windshield replacement. They can include adaptive cruise control, lane departure warnings, collision avoidance braking, and more. Specifics of what needs to be done during a windshield calibration can vary, of course, depending upon the vehicle’s year, make, and model, and whether static or dynamic system issues must be addressed.

To benefit from our world-class calibration technology, please contact us online or call 904-717-1711.